Acute Care HospitalsNon-profit — privateEmergency services

HOLY CROSS HOSPITAL

2701 W 68TH STREET, CHICAGO, IL, 60629 · (773) 884-9000

CMS facility ID 140133

CMS overall rating
2 / 5
Rating 2 of 5
Measures reported
101
across 5 measure groups
Patient survey rows
68
HCAHPS responses

How this hospital compares, by group

Counts published by CMS: how many of its measures were better, no different, or worse than the national average.

Measure group comparison counts
GroupBetterNo differentWorseMeasures reported
Mortality1405
Safety1405
Readmission0415

"Compared to National" labels are published by CMS itself. This site displays them as issued and does not derive or re-rank them.

Healthcare-associated infections

Infections patients acquired while in hospital. 36 measures.

MeasureCompared to nationalScore95% intervalCasesPeriod
Catheter Associated Urinary Tract Infections (ICU + select Wards)—Not reported——2024-10-01 → 2025-09-30
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit—Not reported——2024-10-01 → 2025-09-30
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days—1845——2024-10-01 → 2025-09-30
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases—2——2024-10-01 → 2025-09-30
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases—0.974——2024-10-01 → 2025-09-30
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit—Not reported——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection (ICU + select Wards)Worse than the National Benchmark3.388——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitWorse than the National Benchmark1.241——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed CasesWorse than the National Benchmark5——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted CasesWorse than the National Benchmark1.476——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitWorse than the National Benchmark7.509——2024-10-01 → 2025-09-30
Central Line Associated Bloodstream Infection: Number of Device DaysWorse than the National Benchmark2378——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff)Better than the National Benchmark0.087——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff): Lower Confidence LimitBetter than the National Benchmark0.004——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff): Observed CasesBetter than the National Benchmark1——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff): Patient DaysBetter than the National Benchmark26816——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff): Predicted CasesBetter than the National Benchmark11.526——2024-10-01 → 2025-09-30
Clostridium Difficile (C.Diff): Upper Confidence LimitBetter than the National Benchmark0.428——2024-10-01 → 2025-09-30
MRSA BacteremiaNo different from national0——2024-10-01 → 2025-09-30
MRSA Bacteremia: Lower Confidence LimitNo different from nationalNot reported——2024-10-01 → 2025-09-30
MRSA Bacteremia: Observed CasesNo different from national0——2024-10-01 → 2025-09-30
MRSA Bacteremia: Patient DaysNo different from national26816——2024-10-01 → 2025-09-30
MRSA Bacteremia: Predicted CasesNo different from national1.429——2024-10-01 → 2025-09-30
MRSA Bacteremia: Upper Confidence LimitNo different from national2.096——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy—Not reported——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy: Lower Confidence Limit—Not reported——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy: Number of Procedures—Not reported——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy: Observed Cases—Not reported——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy: Predicted Cases—Not reported——2024-10-01 → 2025-09-30
SSI - Abdominal Hysterectomy: Upper Confidence Limit—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery: Lower Confidence Limit—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery: Number of Procedures—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery: Observed Cases—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery: Predicted Cases—Not reported——2024-10-01 → 2025-09-30
SSI - Colon Surgery: Upper Confidence Limit—Not reported——2024-10-01 → 2025-09-30

Complications and deaths

Rates of death and serious complications for common conditions, compared with the national average. 20 measures.

MeasureCompared to nationalScore95% intervalCasesPeriod
Abdominopelvic accidental puncture or laceration rateNo different from national1.050 – 2.15762022-07-01 → 2024-06-30
CMS Medicare PSI 90: Patient safety and adverse events compositeNo different from national0.930.47 – 1.39—2022-07-01 → 2024-06-30
Death rate among surgical inpatients with serious treatable complications—Not reported——2022-07-01 → 2024-06-30
Death rate for CABG surgery patients—Not reported——2022-07-01 → 2025-06-30
Death rate for COPD patientsNo different from national74.4 – 11492022-07-01 → 2025-06-30
Death rate for heart attack patientsNumber of Cases Too SmallNot reported——2022-07-01 → 2025-06-30
Death rate for heart failure patientsNo different from national9.56.3 – 14.2912022-07-01 → 2025-06-30
Death rate for pneumonia patientsNo different from national16.811.9 – 23792022-07-01 → 2025-06-30
Death rate for stroke patientsNo different from national9.84.9 – 19462023-07-01 → 2025-06-30
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality RateNo different from national4.13.3 – 5.16462024-07-01 → 2025-06-30
Iatrogenic pneumothorax rateNo different from national0.20 – 0.431,2312022-07-01 → 2024-06-30
In-hospital fall-associated fracture rateNo different from national0.260.05 – 0.481,2852022-07-01 → 2024-06-30
Perioperative pulmonary embolism or deep vein thrombosis rateNumber of Cases Too SmallNot reported——2022-07-01 → 2024-06-30
Postoperative acute kidney injury requiring dialysis rate—Not reported——2022-07-01 → 2024-06-30
Postoperative hemorrhage or hematoma rateNumber of Cases Too SmallNot reported——2022-07-01 → 2024-06-30
Postoperative respiratory failure rate—Not reported——2022-07-01 → 2024-06-30
Postoperative sepsis rate—Not reported——2022-07-01 → 2024-06-30
Postoperative wound dehiscence rateNumber of Cases Too SmallNot reported——2022-07-01 → 2024-06-30
Pressure ulcer rateNo different from national0.40 – 1.471,0342022-07-01 → 2024-06-30
Rate of complications for hip/knee replacement patients—Not reported——2023-04-01 → 2025-03-31

Medicare spending per beneficiary

What Medicare paid per patient, relative to the national average. This is a Medicare figure — not what a patient pays. 1 measures.

MeasureCompared to nationalScore95% intervalCasesPeriod
Medicare hospital spending per patient (Medicare Spending per Beneficiary)—0.99——2024-01-01 → 2024-12-31

Timely and effective care

How quickly and reliably the hospital delivered recommended care. 30 measures.

MeasureCompared to nationalScore95% intervalCasesPeriod
Anticoagulation Therapy for Atrial Fibrillation/FlutterElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Antithrombotic Therapy by End of Hospital Day 2Electronic Clinical Quality Measure—92—642024-01-01 → 2024-12-31
Appropriate care for severe sepsis and septic shockSepsis Care—57—2472024-10-01 → 2025-09-30
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is betterEmergency Department—188—4052024-10-01 → 2025-09-30
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is betterEmergency Department—414—122024-10-01 → 2025-09-30
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is betterEmergency Department—173—3572024-10-01 → 2025-09-30
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is betterEmergency Department—322—362024-10-01 → 2025-09-30
Discharged on Antithrombotic TherapyElectronic Clinical Quality Measure—100—462024-01-01 → 2024-12-31
Emergency department volumeEmergency Department—Not reported——2024-01-01 → 2024-12-31
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patientsColonoscopy care—100—762024-01-01 → 2024-12-31
Global Malnutrition Composite ScoreElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Global Malnutrition Composite Score: Malnutrition Diagnosis DocumentedElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Global Malnutrition Composite Score: Malnutrition Risk ScreeningElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Global Malnutrition Composite Score: Nutrition AssessmentElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Global Malnutrition Composite Score: Nutritional Care PlanElectronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Head CT resultsEmergency Department—Not reported——2024-10-01 → 2025-09-30
Healthcare workers given influenza vaccinationHealthcare Personnel Vaccination—96—6392024-10-01 → 2025-03-31
Hospital Harm - Opioid Related Adverse EventsElectronic Clinical Quality Measure—1—1,3392024-01-01 → 2024-12-31
Hospital Harm - Severe HyperglycemiaElectronic Clinical Quality Measure—16—6,9472024-01-01 → 2024-12-31
Hospital Harm - Severe HypoglycemiaElectronic Clinical Quality Measure—2—1,0712024-01-01 → 2024-12-31
Improvement in Patient's Visual Function within 90 Days Following Cataract SurgeryCataract surgery outcome—Not reported——2024-01-01 → 2024-12-31
Intensive Care Unit Venous Thromboembolism ProphylaxisElectronic Clinical Quality Measure—86—5222024-01-01 → 2024-12-31
Left before being seenEmergency Department—1—38,2722024-01-01 → 2024-12-31
ST-Segment Elevation Myocardial Infarction (STEMI)Electronic Clinical Quality Measure—Not reported——2024-01-01 → 2024-12-31
Safe Use of Opioids - Concurrent PrescribingElectronic Clinical Quality Measure—9—2702024-01-01 → 2024-12-31
Septic Shock 3-Hour BundleSepsis Care—69—852024-10-01 → 2025-09-30
Septic Shock 6-Hour BundleSepsis Care—88—502024-10-01 → 2025-09-30
Severe Sepsis 3-Hour BundleSepsis Care—81—2482024-10-01 → 2025-09-30
Severe Sepsis 6-Hour BundleSepsis Care—93—1492024-10-01 → 2025-09-30
Venous Thromboembolism ProphylaxisElectronic Clinical Quality Measure—83—2,0612024-01-01 → 2024-12-31

Unplanned hospital visits

How often patients came back to hospital unexpectedly after discharge. 14 measures.

MeasureCompared to nationalScore95% intervalCasesPeriod
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNumber of Cases Too SmallNot reported——2023-07-01 → 2025-06-30
Heart failure (HF) 30-Day Readmission RateNo different from national23.319.9 – 26.82312023-07-01 → 2025-06-30
Hospital return days for heart attack patientsNumber of Cases Too SmallNot reported——2022-07-01 → 2025-06-30
Hospital return days for heart failure patientsAverage Days per 100 Discharges19.4-40.3 – 98.61162022-07-01 → 2025-06-30
Hospital return days for pneumonia patientsAverage Days per 100 Discharges35.9-15.2 – 95.1772022-07-01 → 2025-06-30
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)—Not reported——2024-07-01 → 2025-06-30
Pneumonia (PN) 30-Day Readmission RateNo different from national16.914.4 – 19.81852023-07-01 → 2025-06-30
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNumber of Cases Too SmallNot reported——2024-01-01 → 2024-12-31
Rate of inpatient admissions for patients receiving outpatient chemotherapyNumber of Cases Too SmallNot reported——2024-01-01 → 2024-12-31
Rate of readmission after hip/knee replacement—Not reported——2023-07-01 → 2025-06-30
Rate of readmission for CABG—Not reported——2023-07-01 → 2025-06-30
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsNo different from national21.718.3 – 25.61182023-07-01 → 2025-06-30
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)No different from national13.29.6 – 18.1782022-01-01 → 2024-12-31
Ratio of unplanned hospital visits after hospital outpatient surgeryNumber of cases too smallNot reported——2024-01-01 → 2024-12-31

Score units differ between measures (rates, ratios, and Medicare dollars per beneficiary). Each measure is shown with its own name and reporting period; do not compare scores across measures.

Patient experience (HCAHPS)

Survey responses from patients, as published by CMS. Star ratings are 1–5; a blank means CMS withheld it.

Patients who reported that their room and bathroom were "Always" clean

Not rated
Room was "always" clean64%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Not rated
Room was "sometimes" or "never" clean16%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their room and bathroom were "Usually" clean

Not rated
Room was "usually" clean20%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Cleanliness - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Cleanliness - star rating

2 / 5 — Rating 2 of 5

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Always" communicated well

Not rated
Nurses "always" communicated well70%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Nurse communication - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Not rated
Nurses "sometimes" or "never" communicated well13%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Nurse communication - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Usually" communicated well

Not rated
Nurses "usually" communicated well17%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Always" communicated well

Not rated
Doctors "always" communicated well70%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Doctor communication - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Not rated
Doctors "sometimes" or "never" communicated well13%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Doctor communication - star rating

2 / 5 — Rating 2 of 5

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Usually" communicated well

Not rated
Doctors "usually" communicated well17%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that staff "Always" explained about medicines before giving it to them

Not rated
Staff "always" explained57%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Communication about medicines - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Not rated
Staff "sometimes" or "never" explained32%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Communication about medicines - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that staff "Usually" explained about medicines before giving it to them

Not rated
Staff "usually" explained11%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Discharge information - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that NO, they were not given information about what to do during their recovery at home

Not rated
No, staff "did not" give patients this information24%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Discharge information - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that YES, they were given information about what to do during their recovery at home

Not rated
Yes, staff "did" give patients this information76%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that NO, they did not discuss whether they would need help after discharge

Not rated
No, staff "did not" give patients information about help after discharge25%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that YES, they did discuss whether they would need help after discharge

Not rated
Yes, staff "did" give patients information about help after discharge75%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Always" explained things in a way they could understand

Not rated
Doctors "always" explained things so they could understand67%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Not rated
Doctors "sometimes" or "never" explained things so they could understand14%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Usually" explained things in a way they could understand

Not rated
Doctors "usually" explained things so they could understand19%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Always" listened carefully to them

Not rated
Doctors "always" listened carefully67%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Not rated
Doctors "sometimes" or "never" listened carefully15%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Usually" listened carefully to them

Not rated
Doctors "usually" listened carefully18%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Always" treated them with courtesy and respect

Not rated
Doctors "always" treated them with courtesy and respect77%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Not rated
Doctors "sometimes" or "never" treated them with courtesy and respect10%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Not rated
Doctors "usually" treated them with courtesy and respect13%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Not rated
Patients who gave a rating of "6" or lower (low)21%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Not rated
Patients who gave a rating of "7" or "8" (medium)29%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Not rated
Patients who gave a rating of "9" or "10" (high)50%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Overall hospital rating - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Overall hospital rating - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Not rated
Staff "always" explained new medications66%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Not rated
Staff "sometimes" or "never" explained new medications23%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Not rated
Staff "usually" explained new medications11%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Always" explained things in a way they could understand

Not rated
Nurses "always" explained things so they could understand67%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Not rated
Nurses "sometimes" or "never" explained things so they could understand16%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Usually" explained things in a way they could understand

Not rated
Nurses "usually" explained things so they could understand17%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Always" listened carefully to them

Not rated
Nurses "always" listened carefully67%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Not rated
Nurses "sometimes" or "never" listened carefully14%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Usually" listened carefully to them

Not rated
Nurses "usually" listened carefully19%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Always" treated them with courtesy and respect

Not rated
Nurses "always" treated them with courtesy and respect76%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Not rated
Nurses "sometimes" or "never" treated them with courtesy and respect10%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Not rated
Nurses "usually" treated them with courtesy and respect14%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that the area around their room was "Always" quiet at night

Not rated
"Always" quiet at night45%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Not rated
"Sometimes" or "never" quiet at night25%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that the area around their room was "Usually" quiet at night

Not rated
"Usually" quiet at night30%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Quietness - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Quietness - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported NO, they would probably not or definitely not recommend the hospital

Not rated
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)19%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported YES, they would definitely recommend the hospital

Not rated
"YES", patients would definitely recommend the hospital44%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Recommend hospital - linear mean score

Not rated

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported YES, they would probably recommend the hospital

Not rated
"YES", patients would probably recommend the hospital37%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Recommend hospital - star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Not rated
Staff "always" explained possible side effects48%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Not rated
Staff "sometimes" or "never" explained possible side effects41%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Not rated
Staff "usually" explained possible side effects11%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Summary star rating

1 / 5 — Lowest

No answer breakdown reported.

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Not rated
No, staff "did not" give patients information about possible symptoms23%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Not rated
Yes, staff "did" give patients information about possible symptoms77%

208 completed surveys · response rate 7% · 2024-10-01 → 2025-09-30

Missing measures are not poor results

CMS suppresses a measure when too few cases were reported for the result to be reliable — common for smaller hospitals. A blank means not reported, which is different from a poor result. Hospitals with more blanks are not necessarily worse.

This is not medical advice

These are historical, aggregate measures about an institution. They do not describe the care any individual will receive, and they cannot account for your condition.

Talk to a clinician about your own care. In an emergency, call your local emergency number.

Other Acute Care Hospitals in IL

Source: Centers for Medicare & Medicaid Services (CMS), Provider Data Catalog (data updated 2026-07-22) — https://data.cms.gov/provider-data/ · Data last updated 2026-09-27